OVERVIEW

One designer, the whole process

I was the only designer on the project, overseeing the entire design process, from client communication and consulting to UX/UI design, sitemaps, user flows, and brand identity. I collaborated closely with the product manager and engineer to ensure a seamless outcome.

PROBLEM STATEMENT

Turning response into action

The goal was to design a mobile app that turns response into action, helping field teams assist people faster, wherever they are.

Ensure field responders stay in real-time communication with both the people in need and with each other, so everyone stays informed about active requests and ongoing assistance.

Lead the project · UI library and components · Ensure smooth UX and intuitive design

INITIAL PHASE

UX and page structure

We worked closely with the client to condense a large amount of information. At this stage, our main focus was on defining requirements and shaping the information architecture.

Requirements and information architecture, mapped in Miro

UX AND WIREFRAMES

High-fidelity wireframes

The discovery phase also involved creating wireframes and defining the main actions of the app.

High-fidelity wireframes — sign in, teams and home

PROTOTYPING

A fully-implemented prototype

We worked closely with the client and had to summarize a lot of information. I focused mostly on information architecture during this phase.

The fully-implemented prototype in Figma

PROJECT RESULTS

Delivered inside a tight window

Considering the tight timeframe, we successfully met the client’s requirements and deadlines, while also addressing all necessary details.

Android — Modern and up-to-date Android app

UI kit — Everything needed for the app to scale and improve

UX — Seamless experience for field responders

The Android app — home, job queue and job detail

My jobs — accepted requests and history

The app in the field

My jobs — accepted requests and history

The app in the field

My jobs — accepted requests and history

The app in the field

My jobs — accepted requests and history

The app in the field

My jobs — accepted requests and history

The app in the field

Home and job detail, side by side

Settings — availability, teams and crew

Home and job detail, side by side

Settings — availability, teams and crew

Home and job detail, side by side

Settings — availability, teams and crew

Home and job detail, side by side

Settings — availability, teams and crew

Home and job detail, side by side

Settings — availability, teams and crew

Home and the job detail sheet